As UX researchers, we play a critical role to ensure all research participants feel comfortable and respected. For those in the accessibility (a11y) community, we are cognizant of the variety of accommodations that may need to be employed throughout the participant...
Phobey has a wide range of experience in applying usability and design research methods. She has conducted research with diverse populations, including participants with mental illness and/or developmental differences and pediatric populations. Phobey has experience conducting research in a variety of settings, such as in-home, corporate offices, market research facilities, and “in the wild” observation and testing. Her recent experience in the healthcare industry includes both medical device and telemedicine systems research. Phobey has a BA in Anthropology from the University of Illinois at Chicago and a MS in Human-Computer Interaction from DePaul University.
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With a few considerations and thoughtful planning, research that includes the a11y community can effectively collect data while ensuring a respectful participant experience to help design products that meet the needs of all users.
By being thoughtful of the research process and unique needs of participants, researchers can champion inclusion of those with accessibility needs in research, resulting in better designed products.
Read our team’s latest bold insights
Approximately 15% of the global population identifies as having a disability. Given that so many individuals have accessibility needs, it is essential that we, as user experience (UX) researchers, design products with the accessibility (a11y) community in mind, and...
One of the best parts of my job as a human factors researcher is interacting with participants during studies. Early medical device studies generally have bare-bones definitions of intended user groups that become more defined throughout the product development life...
Our team has seen an increase in requests for rolling research to support product design across multiple industries, from consumer goods to healthcare. We’ve seen firsthand the benefits of executing this model of research and why it can revolutionize the way product...