Vickie Nguyen


With a background in psychology and biomedical informatics, Vickie has collaborated with multidisciplinary teams to positively impact user experiences within the domains of healthcare, e-learning, e-commerce, and oil & gas. Clients benefit from her ability to unearth and translate data from qualitative and quantitative methods into accessible chunks at any point of the product lifecycle. She also serves as a content reviewer on topics ranging from human-computer interaction to informatics for multiple conferences and professional organizations. Vickie has a PhD in Biomedical Informatics from The University of Texas Health Science Center at Houston.

Bold facts

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Share an interesting fact about yourself:

In dire emergencies, I can pick a lock.

Your ultimate celebrity dinner party guest list would include:

Sean Evans, Gandalf, Hans Zimmer, and Michelle Obama

In your spare time you would absolutely do this:

It is a toss-up between a Zeppathon while crafting or learning to play the mandolin and drums.

Favorite book or TV show:

British (cozy) mysteries and almost anything on the Food Network and HGTV are awesome.

What superpower would you most want?

Time manipulation or power mimicry would be cool.

What fictional family would you like to join?

My own family is pretty neat, but it might be nice to be part of “The Thursday Murder Club.”

Long-term personal or professional goal?

My long-term professional goal is to help others overcome their challenges and accomplish their goals.

Your favorite way to give back to the community?

I serve on committees for diversity, equity, and inclusion for several professional organizations.
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Read Vickie's bold insights
January 25, 2023

With a few considerations and thoughtful planning, research that includes the a11y community can effectively collect data while ensuring a respectful participant experience to help design products that meet the needs of all users.

November 14, 2022

By being thoughtful of the research process and unique needs of participants, researchers can champion inclusion of those with accessibility needs in research, resulting in better designed products.


Read our team’s latest bold insights

5 tips for remote UX research with the A11y community

Approximately 15% of the global population identifies as having a disability. Given that so many individuals have accessibility needs, it is essential that we, as user experience (UX) researchers, design products with the accessibility (a11y) community in mind, and...

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Six unique benefits of rolling research  

Our team has seen an increase in requests for rolling research to support product design across multiple industries, from consumer goods to healthcare. We’ve seen firsthand the benefits of executing this model of research and why it can revolutionize the way product...

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