Imagine: You’re interviewing a 9-year-old to get feedback on a new level of a popular children’s game. During the warmup part of the session, she was chatty and smiling and made a lot of eye contact, but now something has changed. She’s nervous and is struggling to...
Michelle is a seasoned human resources and operational leader who thrives at taking on tough challenges. Her background is in compensation, benefits, people analytics, HR systems, processes, and services, globally. Michelle’s career has mainly been with technology companies, both as a people leader in-house and externally as a consultant. She has had successes at transformational initiatives including M&A due diligence and integration, office launches, and change management planning. Michelle has a BA in Economics from the University of California, San Diego.
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Don't overlook the telephone in your search for simple, effective methods to promote seamless communication in your dispersed workforce.
Encourage a welcoming and inclusive environment by including pronouns more naturally in your interactions.
Clear and immediate communication with your workforce is the key to improving employee experience during and beyond the latest COVID surge.
Uncover insights to encourage a self-advocacy culture with authentic employee engagement.
Read our team’s latest bold insights
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Why employee experience should get the same attention as user experience
HR leaders made it through the system shocks of 2020. They made it through the Great Resignation. Now, many are focusing once again on “normal” priorities like reducing employee attrition and improving engagement. To assess that, many of today’s HR leaders conduct...
Not sure how to use AI tools in your UX research? Consider making it your sparring partner
Last winter, there was a shift in the way people think and talk about artificial intelligence (AI); it felt seismic and sudden. Even though we’ve been quietly surrounded by AI for some time, the media’s perfect-storm reaction to Bard, ChatGPT, and others has caused...