Company updates, latest presentations, and press releases. For press inquiries reach out to Pamela Stoffregen-Gay at press@boldinsight.com.
Throughout 2021, Bold Insight is supporting charitable causes that have been selected by the team in an effort to bring to light the hard work and dedication of nonprofits in our local communities....
Student teams to present projects during virtual showcase Bold Insight provided students with opportunities to plan and execute projects that bridge the artificial intelligence (AI) and user...
Alongside other leading user experience (UX) professionals from around the world, Bold Insight’s Gavin Lew and Robert Schumacher will be speaking at the UX Masterclass. This conference brings...
Bold Insight was recently accepted as the US partner of the UXalliance, a user experience (UX) network of 26 UX research and design companies across five continents and more than 50 countries. The...
September is Suicide Prevention Awareness Month, and as part of the 2021 Bold for Good campaign, Bold Insight is showing support for organizations that work towards suicide prevention and mental...
The User Experience Professionals Association (UXPA) hosted its annual conference in Baltimore from August 30 through September 2. Bold Insight helped attendees enjoy their conference experience...
This month, Bold Insight Managing Partner Gavin Lew will present on the important intersection of user experience (UX) research and accessibility in a webinar hosted by Mexico and Colombia partner...
Throughout June, Bold Insight continues its 2021 Bold for Good campaign by featuring efforts of local and national LGBTQ-focused organizations. A pillar of the company mission, the team aims to make...
Designing and building research facilities from scratch is something the Bold Insight team has been doing for 20 years. Established experts in user experience (UX) research, the team has built nine...
Speaking alongside an international panel of user experience (UX) experts, Bold Insight Managing Partners Gavin Lew and Robert Schumacher will highlight how to overcome global user research...
Bold Insight has once again been named one of Crain’s Best Places to Work in Chicago, making the 2021 list. The complete list of winners is available here. The full Best Places to Work in Chicago...
Bold Insight will feature two trending topics during the 2021 International Symposium on Human Factors and Ergonomics in Health Care. Sharing lessons learned when managing in-person research with...
Throughout 2021, Bold Insight is highlighting multiple charitable causes selected by the team to bring awareness to organizations making a difference in local communities or to support research...
This month, Bold Insight will shine a spotlight on fundraising efforts for Multiple Sclerosis (MS) research. March is the nationally recognized MS Education and Awareness Month, the focus of which...
A quick scan through Bold Insight’s social media posts will reveal that employees have a soft spot for animals. Many on Bold Insight’s team support local rescue organizations through fostering, recurring financial donations, spearheading collection drives, or volunteering.
Bold Insight, a user experience (UX) and human factors (HF) research agency, and Focuscope, a market research firm, announced a partnership to better support organizations conducting user research...
Bold Insight Managing Partners Bob Schumacher and Gavin Lew will present at the 16th UX Masterclass on December 4-5, 2020. This year, the conference will be held virtually and is hosted by...
Gavin Lew and Robert Schumacher, Managing Partners of Bold Insight, have authored AI and UX: Why Artificial Intelligence Needs User Experience, published by Apress publishing. The book explores the...
Attended by drug and drug-delivery device developers, medical device engineers, and smart device and packaging developers, SMI’s 7th Pre-Filled Syringes East Coast conference will be held virtually...
Discussing the benefits of designing artificial intelligence (AI) technology around the user, Gavin Lew, Managing Partner of Bold Insight, spoke with Tom Donnelly during the MedTech Chat podcast on...
Like many conferences, the shift to a virtual format will apply to this year’s Intellus Worldwide Summit. The Fall vForum will extend over four days and highlight topics that are top of mind for the healthcare insights and analytics community.
Bold Insight is featured on Crain’s 2020 Best Places to Work in Chicago, ranked fourth out of 100 businesses selected. The list, published on August 7, 2020, showcased small to large organizations...
Intellus Worldwide Summit is an annual conference featuring healthcare insights for global manufacturers and service providers within pharmaceuticals, biotech, medical device, and diagnostics. Bold...
While the March conference in Toronto, Canada, was cancelled, the International Symposium on Human Factors and Ergonomics in Health Care is still being held this week. The virtual format ensures the...
Bold Insight conducts research that informs the development of safe and effective products, including medical devices. The portion of the research that is related to the commercialization of medical...
Bold Insight has been named to Inc. magazine’s annual list of the Best Workplaces for 2020. Hitting newsstands May 12 in the May/June 2020 issue, the list is the result of a wide-ranging and...
UPDATED ON MARCH 31, 2020 Bold Insight has been keeping abreast of all COVID-19 impacts to research, and we are well prepared to deal with implications. Managing Partner Gavin Lew has...
Bold Insight has been named one of Crain’s 2020 Best Places to Work in Chicago. The full Best Places to Work in Chicago ranking – plus a breakdown of the rankings based on company size – will be...
Bold Insight Managing Partner Korey Johnson will chair the Medical and Drug-Delivery Devices track at International Symposium on Human Factors and Ergonomics in Health Care conference.
Bold Insight, a user experience (UX) and human factors (HF) research agency, and Focus Pointe Global (FPG), a national leader in qualitative and quantitative data collection services, announced a...
Event highlights World Usability Day and synergy between market and UX researchBold Insight will host students from Michigan State University’s Master’s in Market Research Program in Downers Grove,...
Focusing on designing and delivering great experiences, Bold Insight, a user experience (UX) research agency, and The Office of Experience (OX), an experience design and digital innovation...
On October 5, Bold Insight is sponsoring the 2019 Run4Paws, a 5K hosted by Magnificent Mutts & Meows Rescue. The event in Downers Grove, IL raises funds for a non-profit organization that...
Bold Insight will exhibit at the 6th Annual Human Factors and User Experience (UX) for Medical Device Design conference on September 18-19, 2019 in Minneapolis, MN. The conference brings together...
Gavin Lew, Managing Director of Bold Insight, presents Humanizing Experiences with UX-focused AI at the Intellus Worldwide Regional Event in Chicago, Illinois on September 11, 2019. In his talk, Lew...
A roundtable of experts was featured in the July/August 2019 issue of the Association for the Advancement of Medical Instrumentation (AAMI) bimonthly journal, Biomedical Instrumentation &...
Gavin Lew, Managing Director of Bold Insight, will present at the 2019 Intellus Worldwide Summit Insights Evolution in Philadelphia, Pennsylvania on May 20, 2019. In his talk, Medical Devices &...
Bold Insight hosts South African user experience consultancy, Mantaray, to present on-the-ground research in free event Africa has some of the fastest growing economies in the world, but...
The 15th installment of the UX Masterclass, an annual conference that brings together experts from the field of user experience (UX), innovation, and customer research, will focus on how to ensure...
Bold Insight had a strong presence at the conference, chairing two panels and presenting three posters. In addition, our exhibit offered the chance for attendees to choose 1 of 5 charities to which the company would donate.
Bold Insight, a user experience (UX) and human factors (HF) research agency, is proud to be awarded ISO 9001:2015 certification from NSF-ISR. Achieving certification is a demanding process that...
The world's premier exposition of products for the home, The International Home and Housewares (IHA) Show, offers insight into business practices and trends that are shaping the housewares industry....
The Undergraduate Psychology Association at University of Illinois will host Robert Schumacher, Managing Director of Bold Insight, on February 27. Bringing together psychology students, the event...
Bold Insight is proud to be recognized by the Global Business Insight Awards as the Best Human Factors Research Agency of 2018. The Global Business Insight Awards celebrate business leadership and...
Focusing on designing and delivering great experiences, Bold Insight, a user experience research agency, and The Office of Experience (OX), an experience design and digital innovation consultancy,...
The premier conference in the payments, fintech, and financial services industries, Money 20/20 hosts over 11,000 attendees and will be held in Las Vegas, Nevada, on October 21-24, 2018. Bold...
Representatives from the Human Factors and Ergonomics Society (HFES) provided a two-day training course on human factors science, user-centered design principles, and root cause analysis on...
A leader in the medical device human factors industry, Bold Insight sponsored this year’s Human Factors and Ergonomics Society (HFES) International Annual Meeting to connect with HF/E colleagues and...
On September 15, Bold Insight will be represented with a team at NAMIWalks Chicago, a 5K hosted by the National Alliance on Mental Illness (NAMI). The event at DuSable Harbor in Chicago raises...
Bold Insight will exhibit at the 4th Annual Human Factors Excellence for Medical Device Design on August 1-2, 2018 in Minneapolis, Minnesota. Bringing together human factors engineering and user...
Bringing together local user experience (UX) leaders, Bold Insight hosted a charity event in Oak Brook on June 19. Unique to other casino-themed events, attendees played with Bold Insight’s money to...
Bold Insight, a user experience (UX) and human factors (HF) research agency, and watchLAB, a leader in recruiting, facility rental and hosting, announced a partnership to better support...
Primarily working to improve the design of next-generation technology in the health, consumer, and finance industries, Bold Insight, a global user experience (UX) research agency, recently selected...
A preview of Chicago AI Days, the Midwest’s largest artificial intelligence (AI) conference, will be held on May 15 and will focus on the connection between artificial intelligence and customer...
Delivering an outstanding user experience is central to a successful product. Because of this, those responsible for managing product development are often called upon to incorporate user experience...
Actively involved in the medical device human factors community, Korey Johnson, Managing Director of Bold Insight, will chair a session in the Medical and Drug-Delivery Devices Track at this...
During the 13th installment of the UX Masterclass, an annual conference that brings together user experience and digital innovation experts, Managing Directors Bob Schumacher and Gavin Lew will...
Throughout 2021, Bold Insight is supporting charitable causes that have been selected by the team in an effort to bring to light the hard work and dedication of nonprofits in our local communities. This month, Bold Insight will highlight National Diabetes Awareness Month, which brings awareness to...
Student teams to present projects during virtual showcase Bold Insight provided students with opportunities to plan and execute projects that bridge the artificial intelligence (AI) and user experience design (UX) fields by funding a summer grant at DePaul University. Undergraduate and graduate...
Alongside other leading user experience (UX) professionals from around the world, Bold Insight’s Gavin Lew and Robert Schumacher will be speaking at the UX Masterclass. This conference brings together senior leaders from each of the UXalliance partner companies to share trending UX topics from...
Bold Insight was recently accepted as the US partner of the UXalliance, a user experience (UX) network of 26 UX research and design companies across five continents and more than 50 countries. The UXalliance helps global organizations deliver successful, localized products through research,...
September is Suicide Prevention Awareness Month, and as part of the 2021 Bold for Good campaign, Bold Insight is showing support for organizations that work towards suicide prevention and mental health. The Bold Insight team chose this charitable cause because of their passion for the education...
The User Experience Professionals Association (UXPA) hosted its annual conference in Baltimore from August 30 through September 2. Bold Insight helped attendees enjoy their conference experience with a claw game that rewarded players with prizes and a chance for a donation to their favorite...
This month, Bold Insight Managing Partner Gavin Lew will present on the important intersection of user experience (UX) research and accessibility in a webinar hosted by Mexico and Colombia partner Usaria. Lew will share how usability research has evolved and how it can be used to test...
Throughout June, Bold Insight continues its 2021 Bold for Good campaign by featuring efforts of local and national LGBTQ-focused organizations. A pillar of the company mission, the team aims to make a positive difference in the community by supporting causes that employees are passionate about....
Designing and building research facilities from scratch is something the Bold Insight team has been doing for 20 years. Established experts in user experience (UX) research, the team has built nine UX labs with over 30 test suites from San Francisco to Beijing. Bold Insight currently has a UX lab...
Speaking alongside an international panel of user experience (UX) experts, Bold Insight Managing Partners Gavin Lew and Robert Schumacher will highlight how to overcome global user research challenges and typical missteps of managing multi-country projects at the UXinsight Festival. The UXinsight...
Bold Insight has once again been named one of Crain’s Best Places to Work in Chicago, making the 2021 list. The complete list of winners is available here. The full Best Places to Work in Chicago ranking – plus a breakdown of the rankings based on company size – was announced at a virtual event...
Bold Insight will feature two trending topics during the 2021 International Symposium on Human Factors and Ergonomics in Health Care. Sharing lessons learned when managing in-person research with vulnerable populations during COVID, Michelle Jahn Holbrook, Senior UX Researcher at Bold Insight, and...
Throughout 2021, Bold Insight is highlighting multiple charitable causes selected by the team to bring awareness to organizations making a difference in local communities or to support research efforts that aim to battle diseases impacting millions. This Bold for good campaign continues in April...
This month, Bold Insight will shine a spotlight on fundraising efforts for Multiple Sclerosis (MS) research. March is the nationally recognized MS Education and Awareness Month, the focus of which is to share resources for and stories about those impacted by MS. The Bold Insight team chose to...
A quick scan through Bold Insight’s social media posts will reveal that employees have a soft spot for animals. Many on Bold Insight’s team support local rescue organizations through fostering, recurring financial donations, spearheading collection drives, or volunteering.
Bold Insight, a user experience (UX) and human factors (HF) research agency, and Focuscope, a market research firm, announced a partnership to better support organizations conducting user research in Chicago. This partnership provides Bold Insight’s clients primary access to unique and flexible...
Bold Insight Managing Partners Bob Schumacher and Gavin Lew will present at the 16th UX Masterclass on December 4-5, 2020. This year, the conference will be held virtually and is hosted by PeepalDesign and UXalliance. The conference theme, The Changing Faces of UX: Global perspectives, will...
Gavin Lew and Robert Schumacher, Managing Partners of Bold Insight, have authored AI and UX: Why Artificial Intelligence Needs User Experience, published by Apress publishing. The book explores the future of artificial intelligence (AI) through interviews with AI experts and explores AI history,...
Attended by drug and drug-delivery device developers, medical device engineers, and smart device and packaging developers, SMI’s 7th Pre-Filled Syringes East Coast conference will be held virtually October 26-27, 2020. A leader in the medical device human factors industry, Bold Insight will host a...
Discussing the benefits of designing artificial intelligence (AI) technology around the user, Gavin Lew, Managing Partner of Bold Insight, spoke with Tom Donnelly during the MedTech Chat podcast on October 9, 2020. Lew highlighted ways to improve AI technology adoption and the overall experience. ...
Like many conferences, the shift to a virtual format will apply to this year’s Intellus Worldwide Summit. The Fall vForum will extend over four days and highlight topics that are top of mind for the healthcare insights and analytics community.
Bold Insight is featured on Crain’s 2020 Best Places to Work in Chicago, ranked fourth out of 100 businesses selected. The list, published on August 7, 2020, showcased small to large organizations with offices in Chicago across all industries. Bold Insight was also ranked third in the small...
Intellus Worldwide Summit is an annual conference featuring healthcare insights for global manufacturers and service providers within pharmaceuticals, biotech, medical device, and diagnostics. Bold Insight’s Managing Partner Gavin Lew will present, Your role in designing healthcare and AI...
While the March conference in Toronto, Canada, was cancelled, the International Symposium on Human Factors and Ergonomics in Health Care is still being held this week. The virtual format ensures the world’s leading human factors practitioners in healthcare still have a forum to discuss challenges...
Bold Insight conducts research that informs the development of safe and effective products, including medical devices. The portion of the research that is related to the commercialization of medical devices is therefore considered Essential Business as defined in Illinois Executive Order 2020-32...
Bold Insight has been named to Inc. magazine’s annual list of the Best Workplaces for 2020. Hitting newsstands May 12 in the May/June 2020 issue, the list is the result of a wide-ranging and comprehensive measurement of private American companies that have created exceptional workplaces through...
UPDATED ON MARCH 31, 2020 Bold Insight has been keeping abreast of all COVID-19 impacts to research, and we are well prepared to deal with implications. Managing Partner Gavin Lew has experienced widespread, project-impacting challenges like this in the past and commented, "we realize that...
Bold Insight has been named one of Crain’s 2020 Best Places to Work in Chicago. The full Best Places to Work in Chicago ranking – plus a breakdown of the rankings based on company size – will be announced at a live event on April 17 and printed in the April 20 issue of Crain’s and online for...
Bold Insight Managing Partner Korey Johnson will chair the Medical and Drug-Delivery Devices track at International Symposium on Human Factors and Ergonomics in Health Care conference.
Bold Insight, a user experience (UX) and human factors (HF) research agency, and Focus Pointe Global (FPG), a national leader in qualitative and quantitative data collection services, announced a partnership to better support organizations conducting user research in Chicago. This partnership...
Event highlights World Usability Day and synergy between market and UX researchBold Insight will host students from Michigan State University’s Master’s in Market Research Program in Downers Grove, IL on Friday, November 15. During the event, members of the Bold Insight team will share insights...
Focusing on designing and delivering great experiences, Bold Insight, a user experience (UX) research agency, and The Office of Experience (OX), an experience design and digital innovation consultancy, co-hosted a charity event in Chicago on October 23. An annual event, the casino-themed night...
On October 5, Bold Insight is sponsoring the 2019 Run4Paws, a 5K hosted by Magnificent Mutts & Meows Rescue. The event in Downers Grove, IL raises funds for a non-profit organization that rescues and cares for any breed of abandoned, abused, or neglected dog or cat until a permanent home is...
Bold Insight will exhibit at the 6th Annual Human Factors and User Experience (UX) for Medical Device Design conference on September 18-19, 2019 in Minneapolis, MN. The conference brings together leaders within the human factors and usability engineering space as it highlights techniques for...
Gavin Lew, Managing Director of Bold Insight, presents Humanizing Experiences with UX-focused AI at the Intellus Worldwide Regional Event in Chicago, Illinois on September 11, 2019. In his talk, Lew will discuss the value of user experience (UX) design and integration for artificial intelligence...
A roundtable of experts was featured in the July/August 2019 issue of the Association for the Advancement of Medical Instrumentation (AAMI) bimonthly journal, Biomedical Instrumentation & Technology (BI&T). The discussion, Early Research into the Operational Context of Device Use Is...
Gavin Lew, Managing Director of Bold Insight, will present at the 2019 Intellus Worldwide Summit Insights Evolution in Philadelphia, Pennsylvania on May 20, 2019. In his talk, Medical Devices & the Human Factors of Health, Lew will describe the regulatory environment for new product...
Bold Insight hosts South African user experience consultancy, Mantaray, to present on-the-ground research in free event Africa has some of the fastest growing economies in the world, but organizations designing next generation tech for this market often fail on their first attempt. Tackling this...
The 15th installment of the UX Masterclass, an annual conference that brings together experts from the field of user experience (UX), innovation, and customer research, will focus on how to ensure success and adoption when humanizing digital transformations. Bold Insight Managing Directors Bob...
Bold Insight had a strong presence at the conference, chairing two panels and presenting three posters. In addition, our exhibit offered the chance for attendees to choose 1 of 5 charities to which the company would donate.
Bold Insight, a user experience (UX) and human factors (HF) research agency, is proud to be awarded ISO 9001:2015 certification from NSF-ISR. Achieving certification is a demanding process that includes a rigorous audit to demonstrate Bold Insight’s conformance to quality assurance and information...
The world's premier exposition of products for the home, The International Home and Housewares (IHA) Show, offers insight into business practices and trends that are shaping the housewares industry. A growing trend in this industry is the integration of artificial intelligence (AI) technology....
The Undergraduate Psychology Association at University of Illinois will host Robert Schumacher, Managing Director of Bold Insight, on February 27. Bringing together psychology students, the event will focus on career opportunities in UX research. In his talk, Schumacher will highlight how students...
Bold Insight is proud to be recognized by the Global Business Insight Awards as the Best Human Factors Research Agency of 2018. The Global Business Insight Awards celebrate business leadership and innovation across a wide range of sectors. Bold Insight was selected via a rigorous year-round voting...
Focusing on designing and delivering great experiences, Bold Insight, a user experience research agency, and The Office of Experience (OX), an experience design and digital innovation consultancy, co-hosted a charity event in Chicago on November 13. Similar to a Bold Insight event in June, the...
The premier conference in the payments, fintech, and financial services industries, Money 20/20 hosts over 11,000 attendees and will be held in Las Vegas, Nevada, on October 21-24, 2018. Bold Insight Managing Director Gavin Lew is teaming up with Visa’s Head of Design, Kevin Lee, to present,...
Representatives from the Human Factors and Ergonomics Society (HFES) provided a two-day training course on human factors science, user-centered design principles, and root cause analysis on September 25-26, 2018 at the Food and Drug Administration’s (FDA) White Oak Campus in Silver Spring,...
A leader in the medical device human factors industry, Bold Insight sponsored this year’s Human Factors and Ergonomics Society (HFES) International Annual Meeting to connect with HF/E colleagues and young professionals interested in pursuing a career in the space. The five-day event features...
On September 15, Bold Insight will be represented with a team at NAMIWalks Chicago, a 5K hosted by the National Alliance on Mental Illness (NAMI). The event at DuSable Harbor in Chicago raises awareness and funds for NAMI organizations across the country. “The Bold Insight team has a long history...
Bold Insight will exhibit at the 4th Annual Human Factors Excellence for Medical Device Design on August 1-2, 2018 in Minneapolis, Minnesota. Bringing together human factors engineering and user experience (UX) professionals, the conference will highlight emerging trends in the field of human...
Bringing together local user experience (UX) leaders, Bold Insight hosted a charity event in Oak Brook on June 19. Unique to other casino-themed events, attendees played with Bold Insight’s money to benefit charities they chose. Winners were the top chip holders at the end of the evening....
Bold Insight, a user experience (UX) and human factors (HF) research agency, and watchLAB, a leader in recruiting, facility rental and hosting, announced a partnership to better support organizations conducting user research in Chicago. This partnership provides Bold Insight’s clients access to...
Primarily working to improve the design of next-generation technology in the health, consumer, and finance industries, Bold Insight, a global user experience (UX) research agency, recently selected Oakbrook Terrace as its corporate headquarters. Identifying a plan that would bring dozens of...
A preview of Chicago AI Days, the Midwest’s largest artificial intelligence (AI) conference, will be held on May 15 and will focus on the connection between artificial intelligence and customer experience (CX). At this event, Gavin Lew, Managing Director of Bold Insight, will present, The...
Delivering an outstanding user experience is central to a successful product. Because of this, those responsible for managing product development are often called upon to incorporate user experience (UX) research and design into their processes. However, without a baseline knowledge of UX tools,...
Actively involved in the medical device human factors community, Korey Johnson, Managing Director of Bold Insight, will chair a session in the Medical and Drug-Delivery Devices Track at this year’s International Symposium on Human Factors and Ergonomics in Health Care. Offering human...
During the 13th installment of the UX Masterclass, an annual conference that brings together user experience and digital innovation experts, Managing Directors Bob Schumacher and Gavin Lew will share insights on designing the latest technology and its impact on the user experience (UX) industry. A...